Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices. Publisher Info Fitbit website Fitbit support. Additional terms Xbox Live code of conduct Fitbit privacy policy Terms of transaction Fitbit license terms. Seizure warnings Photosensitive seizure warning. Report this product Report this app to Microsoft Thanks for reporting your concern.
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Sign me up Stay informed about special deals, the latest products, events, and more from Microsoft Store. Sign up. Hi Jane, We're delighted to hear that you enjoy using your Fitbit Charge 3 and love its features such as reminders to move and challenges! As for your concern with heart rate tracking, please note that our Fitbit devices calculate steps differently from other machines. PurePulse LEDs light-emitting diodes on your Fitbit device reflect onto the skin to detect blood volume changes, and finely-tuned algorithms are applied to measure heart rate automatically and continuously.
The heart-rate icon you see on the display tells you if you're in 1 of 3 heart-rate zones. It's also worth noting that if you're doing an activity where your wrist is moving vigorously and non-rhythmically, the movement may prevent the sensor from finding your heart rate.
If this happens, try relaxing your wrist and staying still briefly about 10 seconds , after which you should see an accurate heart rate reading. Hope you'll also like the other features your watch has to offer! Best, Fitbit Support.
I love my FitBit Versa and the FitBit app, but my one complaint would be the overwhelming number of clock faces to choose from and no real way to filter through them. It would also be nice if there was a feature to filter clock faces by which ones are free from those that you have to buy. Those are overall my only two complaints. Hello there, We appreciate you for taking the time in sharing your thoughts and feedback as well as showing how we can help improve our clock face feature.
Let our Product team hear from you about how we can get this to you. If you have further questions, please reach us at contact. Regards, Fitbit Support.
Previous comments earning the app 3 stars a week ago: First time that the app has failed in over a year. So averaged out the number of stars to give it— with this week being 1 star and rest of year is 5. Since the latest update my Flex 2 wont sync. Ironic timing since I actually managed to finally do some serious exercising every day this week. But better yet, the FitBit help page that they directed me to had the solution.
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