So, watch carefully you could be in the hole with their fees added on. By Kendrick Perry. I was Unable to re-verify an account that I have had for several years.
Name, address, and obviously ssn has not changed. Eventually I just resubmitted photo ID as I did years ago in and was able to verify that way.
More of a hassle than it needed to be. Nov 18, By Zach R. For the past couple of days I have been having nothing but problems with my Coinbase card. I can't look to see what transactions have posted nor can I do much else with how slow it's been.
The advice I was just given by your moderator is the dumbest stuff I have ever seen. Restarting my phone is not going to fix your app.
See all negative reviews. See All Community Reviews. See All Expert Reviews. Jun 10, By midnightdavid. I enter the transfer, it all seems fine, I get an email that withdrawal is underway and should arrive at bank in 3 or 4 days. No explanation, no help to correct whatever the problem was if there even was one.
Update: it took a few days but I did get a response. My withdrawals were cancelled because the names on my accounts did not match. See all 5 reviews. Solid app but needs a minor tweak and an addition Aug 1, By Raider 4 life. This app is pretty solid as far as functionality and ease of use, but I do have something I would REALLY like to see changed… So when a person checks their orders, either the open or filled ones, the small cryptos need to have the decimal extended two more places or so and not rounded to the penny.
I may have a few orders placed in the. I would assume this has to be a pretty easy fix. I would definitely give this app 5-stars if the above suggestions were implemented. In fact, I would even pay a subscription fee to be able to have push notifications.
Nov 19, By Cory Johnson. Worth the few minutes to get your toes wet. Appears to safes and easy to use as long as Sep 7, By Your Average Neighbor. The variety of crypto is good but not great. The ease of exchanges between cryptos is excellent. The fees to bring money seem somewhat high, but from trying other apps, they are actually close to standard.
Exchanges btwn crypto can take a while. The time it takes to buy and esp sell is highly variable from moment to moment and depending on which crypto. I made mistake of bringing in money to USDC first which cost me a fee and then another fee to transfer to a crypto, luckily, it was a tiny amount more. See all 4 reviews. By Jennifer Woodbury. There are some glitches.
Every time I make a purchase it says it didn't go through and try again. When I do it says the same thing. Turns out it goes through so I made the same purchase twice.
Happened to someone else I know as well. When it happens now I go to my profile and it updates to show my purchase went through. I started wondering if this was an intentional glitch so people keep buying and they don't do refunds.
By kelly's kitties. I have been a member of coin base for a little over a year I am very happy with the way transactions take place immediately. I also purchased an asset I was told that it would be untradable after January 20, but if I had any of the asset remaining in your portfolio you would still be able to sell it , this is not the case.
Sadly the only way to communicate with coin base is through text so it is very difficult to get your point across or for them to discuss something with you , it would be much better and a big improvement if you could communicate with an individual so you can express yourself and get situations handled much easier.
Seriously, stop screwing with the functionality Oct 28, By MyBlackShirt. Here are my priorities: 1. See my portfolio balance and trajectory over x period. See the coins I have and how they have faired over x period. See what are the top movers over x period. Trade one coin for another. When I can no longer do one of the above because of a UI change that adds functionality that is not one of my priorities, it is frustrating.
When one of the missing priorities returns and then is removed or changed in a way that feels as if it were removed…it is frustrating.
This will allow you to continue to experiment with new features while allowing me to continue to achieve my goals. See all 3 reviews. See all 2 reviews. By Mfrielin. There are many things I like about Coinbase. Easy and intuitive interface, easy of trading between currencies, etc. In other words, I would track the time in which I had made trades and calculate the amount that my balance should reflect. I found almost always that it was off and not by a little, by a lot.
This is alarming to me as I see that there is real potential for fraud within this platform. Binance has gotten back to me sharing the blockchain record of my transfer to my ETC Coinbase account indicating that I would need to remedy account receipts with Coinbase. I reached out to Coinbase and then have yet to respond.
This was not a small amount. It is not okay for them to have inaccurate gains reflecting in account balances and no response on transactions that should have cleared over a week ago now. I will be filing a complaint with SEC outlining these discrepancies and their failure to remedy them.
Going downhill fast Mar 30, By heddiepoo. I emailed support over a month ago and they gave me a generic response saying that it was being sent up to review and would have someone email me back. This was a month ago and I am still waiting on that email.
So once again I have to contact support. This time I try to call to actually speak to someone since they are unwilling to respond to support via email. What do you know, I run into another issue. Coinbase no longer has telephone support anymore. Here we are now and since I have been waiting to make this purchase BTC has only risen by about k or more. So thank you Coinbase for being absolutely worthless as of late. Worst platform Sep 2, By Alexalex. This is the worst platform to trade on. Their costumer service does not have a phone line and will respond to your emails or requests in only a few weeks after you submit a case.
Complete scam ladies and gentle man, I suggest you get a paid platform and trade with confidence because here that is not possible.
Even their fees are hidden. I opened 3 cases about a month back and no one responded yet. Find a better platform that is paid but you will be taken care off. I will continue to post my reviews on every review page to ensure that more people know what they are dealing with. Coinbase could be good but Aug 17, By kamikaze Simply put Coinbase has a good set up but they nickel and dime you to death.
For example; to deposit money even with bank transfer you are charged a fee of 0. Robinhood and Abra does not charge you for bank transfers, only card deposits. Robinhood and Abra do not. Robinhood gives you a free stock each. Overall Abra is by far the best Cryptocurrency app for buying and selling. Abra is hands down better with hardly having any fees across the entire board. Decent but deceptive Aug 17, By Lizo All very fast and professional, right up until you try to cut your losses.
Bought bitcoin with the intention of selling it a few days later for a tiny profit as more of an experiment than anything. I sent in my license photos, linked my bank account, and got everything verified. Bought a couple hundred in btc. I understand that btc prices are famously erratic and I accept that I would have lost a little bit, but with every day I lose more and more of MY money which is being held from me.
Incredibly disappointed with the lack of clarity in this matter. If it were not for this ridiculous, month-long freeze on my transaction, I would be very happy with this app. The layout is nice and the verification was fast and professional. See all 1 reviews. Want more reviews? Sign up for free to get all-access! Sign Up. Email Email Address is required.
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Related Apps. Top apps for Finance. Gemini is the safe, secure, easy way to buy bitcoin and other cryptocurrency. Free Fresh. By Jaime Lord.
I worked this AP on and off from my Android, for a few months now, and what seemed very complicated turned out to be very informative and easy to use with the help of the customer support teams! I enjoy using this AP and I highly recommend it to anyone to at least try it! Nov 16, By Eric Freimuth. I'm even talked me mom into setting up an account and she's able to get around without any issues. Great for beginners; pretty good for pros Apr 9, By cstone I came to Gemini after hearing about gemini earn.
The entire verification process was very simple and quick WAY quicker than binance or coinbase. I was trading the same day I signed up. I came over from coinbase pro and my coins transferred over no problem. As far as user experience, its been great so far been using about 2 months. I can see how the UI can be very beginner friendly and can make trading crypto less intimidating. As for an experienced trader, this app doesnt really offer a ton of fluff. Gemini earn has also been flawless so far.
I only put about half my balance into earn given there are some risks associated with loaning out your coins. But the returns are legit and get reinvested into your balance. Overall its been a great experience. I wish the app offered some more advanced features for experienced traders, but I cant complain too much given how smooth the app has been.
Great trading app that's never let me down Sep 1, By yungbobross. Done all my trading through gemeni and have never had a single issue. They're always fast cordial and amazing about their services. Everytime I pull money out of my trading account it's in my account usually the next day or day after even though they tell you it could be a week I've never waited that long which is always the best, under value and over deliver and sure as heck they did so which always is amazing.
I also use their interest savings account through Gemini dollars linked to the US dollar. That's a amazing earn rate for a simple savings account IMO more. By kalv I use coinbase, evercoin and also coinseed and just try with Gemini. Worst mistakes. I setup to buy 5 stocks all at once and they charge 1 time fee but then when you want to sell then they will charge for each single fee again. Which are higher then coinbase.
They only have 5 crypto. Then when you want to withdraw your money and close the account. I need my bank to approved ach transfer. They know how to take money out from your bank but when you want to withdraw they make you do every steps.
This app is not worth it because there are better option out there. Coinbase is the best then Evercoin is also good and coinseed is good for someone who is new to crypto. But Gemini fees are too high and trying to withdraw is troublesome. User friendly Apr 29, By sintodomatria.
So easy to use so fast! They provide education and attempts to keep the language as easy as they can. The high returns on crypto savings from Earn has me excited to save and actually see growth unlike a bank. Thanks Winklevoss twins! Gemini Crypto Journey Apr 8, By Lady9Iron. Typically, I feel most people join these websites or exchanges for certain coins as I did, and learn how to deal with the rest of the process.
Signing up was possibly the best I have experienced. I am to learning better ways to streamline investing and hodling crypto currencies! Waiting on verification for a while but finally have been approved. Mar 29, By jaytberry Otherwise I love the app due to lightning fast purchase to trade transactions, security, design, and the ability to purchase gift cards. Definitely more trusting and customer oriented than coinbase where one accidentally charge back gets you banned or eternity even you pay it back!!!
Would like to see more promotions or a learn and earn opportunity! But 3 months to verify a customer is strange and probably just a glitch, I mean social security makes decisions disability decisions quicker!!! Update finally received verification with reasonable explanation regarding the massive influx of new users and the increased workload placed on exchange and purchasing platforms.
Nov 14, Nice design. When I signed up, I got the bitcoin bonus the same day. I use it for interest on stablecoins and it works good for that and the 10 free external withdrawals. Spreads are too high for me. ACH other than plaid setup failed and support seems overwhelmed but they eventually respond.
Nov 12, By Jim Price. App is fairly easy to use and interface is okay. But no way to track the performance over time or reports on gains or losses. Very little information to gauge how your investment is performing.
Need more information. Nov 2, By Albert Wajda. App is slow to react. My money is stuck and I can't withdraw it even if I wanted to. Since that's the case I cannot and will not invest another dime until Gemini gives more and easier ways to verify bank account.
May 9, By Jaheimsj. Not sure where to start. You have to log into a separate browser to use the Gemini Trader interface, which has lower fees. Should be able to do it in app or just have a separate app. I mean this is the most basic of charting to see how your investments are doing, and this app has none of it, which is quite shocking. Still not verified Mar 18, By Antoniobinc. I believed in this app and want to use it I have Coinbase as well but the problem with this app is that I was able to make only 1 purchase of crypto and after that I have been waiting over a month for verification!
All my information linked but here I am still pending verification for over a month! I have sent countless emails to no avail!
I just keep getting the same response due too the high volume blah blah blah!!! Onward and upward! I have been waiting patiently! And I still want to use this app. Please Gemini verify my account. I am a legal citizen and own my own Buisness! I am not doing anything illegal! Oct 26, By russ rosser. I have gone through the install procedure, but it has commandeered my phone upon Awakening it.
No reviews available See All Community Reviews. Nov 10, By Matt Helm. What a great service. I use gemini in conjunction with Blockfi. After reaching the maximum interest on Eth and Btc with Blockfi I then use gemini earn to maximize interest earned, as well as consumer protection Of course it's best to have different accounts for interest and trading.
For me, I choose Blockfi and Gemini for interest. Thank you Winklevoss Twins lol. By Haytch. The only reason I put 4 stars instead of 5 is that I wish it was easier navigating like some of the other exchanges. Otherwise, this is definitely top 3 best exchanges out there right now.
By Noah Fear. I'm actually really liking the UI on Gemini. It's also nice having a button to check all of my transactions either per coin or per account. It breaks it down really well. I wish there was a little more to the graphs. The only other thing is they don't offer quite as many coins as some of the others, but it definitely seems like they're working on that, as more are showing up daily.
Mar 5, By JJohns0. With Coinbase you own your digital assists, can remove them from Coinbase and send elsewhere, or into cold storage if need be.
In terms of this app, Gemini, you only get the rights to trade and never own the assets. This is a very contradictory thing for two of the most influential people in crypto, because it goes against the core ethos of crypto and even DeFi.
Hopefully they will add the ability to OWN your assets instead of then taking your hard earned money to borrow, so they can buy their own assets instead. By Positive Thoughts. So far loving this app. Simple to use. Pretty straight forward. Was cheaper option as far as fees than uniswap etc Only issue is app not working due to performance issues every now and then. Customer service seems better than coinbase. Hope it just gets better. Nov 15, By Matt Burris. Pretty cool app just got today and enjoying so far the only issue I have after I buy any crypto currency and does its little animation like it supposed to do and then closes the app it will still Show up in your portfolio though other than that it's really good and simple to use best way to describe it's like robinhood for crypto currency more.
By Parker N. I'm hoping to get this sorted out still waiting on support to open a ticket more. Pretty good so far… Jun 17, By gasc n.
The mobile app is pretty good. It keeps everything pretty streamlined and uncluttered, which is always good. The ability to place limit orders. In addition to the average buy price, show the actual buy price for each transaction.
Missing transfer Oct 16, By Rageunleashed. Gemini customer support needs additional methods of contact. My issue took 10 days to resolve to be appropriately credited. Arrived within minutes and was appropriately credited in my account. The transfer completed within minutes. The problem? So I wait a day before contacting support. I contact support through the only method possible email.
I wait a day or so before I get a response and am told it will need to be escalated but will take quite some time before next steps are available. First off This type of support is completely unacceptable, especially when dealing with larger amounts of money. There should at minimum be some type of live support. One of the Best Exchanges for U. Citizens May 19, By Johnny From South Alabama.
Being a citizen of the USA is not good a good thing when it comes to crypto trading, staking, participating in liquidity pools or any of the new offerings available to the rest of the world. Gemini app is good, desktop online version is better. By JayBird Crypto. Nov 3, By Kyle Hole. This app has had so many issues for so long and the devs don't seem to care about fixing anything. I absolutely recommend finding another app.
Half the time the app doesnt let you see your portfolio, seems to happen especially at the moments you really need to do something. There's also no search option for coins, so you have to scroll through them. Trash app. Disappointing Jun 17, By JedWag. I had issues with verification.
I sent my ID, filled out my personal information, was even able to connect a bank account through ACH. But then I was told I would have to send a wire transfer in order to confirm my identity. Well that was a bit ridiculous but ok. Waited a day then after work I called my main bank, SoFi, and found out that they only do wire transfers for home loans.
Which is kind of messed up but I never have had to use it except this odd request. The next day after work I ended up calling my local credit union paid the ridiculous fee, entered the information I was given by Gemini, verified the DocuSign file, and… it was sent back.
I was apparently given the wrong transfer information. Frustrated I had to take an extra step that apparently not all have to do I gave up and went back to Coinbase and signed up for Coinbase pro. Started trading within five minutes… more. Nov 4, By Austin Kelley. After I got my account set up it won't let me buy anything. It says insufficient funds, but when I tried to add my debit card, it wanted me to confirm my card, which it does buy charging you twice.
I confirmed it once, but then they want me to confirm again. Good idea, but poor execution Apr 27, By djm The idea of this app is great but it lacks big in terms of an investment application. My biggest gripe with this application is how awful the portfolio tab is. There is no way to break down your transactions and fees; all you are given is the amount you spent to get x amount crypto, the fees you paid are not included in this.
This renders the application essentially useless from an investment standpoint. Hopefully the UI improves with time. Community There are other wallets that I trust and use, but Blockchain wallet is the best I recommend.
Avoid easily corruptible standalone drives more. Clearing the air Jul 26, However, I found out that my account was under review due to the large amount I deposited. After a week of providing documents that they requested and needed, my account was lifted and I was able to have my funds transfer out successfully to my other wallet.
Even if it takes a week or two to gain access to your funds please know that I almost thought this app was a scam but they are not a scam my funds transferred successfully. This App is a tool to mine Crypto and is not an investment tool.
May 3, By quieroshine. Do not put your money in here, this app is an encryption tool to get USD fiat in the circulation of the crypto chain. It does not allow you to sell and put money back into your bank account. It only allows you to circulate funds within the app. Support is impossible to get ahold of without the need of social media apps.
Please read the reviews of apps before linking your bank account. By VictorCarranza. I purchased bitcoin through the app now I get an error every time I try to transfer my bitcoin between my trading wallet and the default wallet so I can withdraw my bitcoin.
Customer support is no help whatsoever I have submitted a detailed explanation to explain that their process is not working and they come back with what steps to take to transfer my purchased bitcoin so I can be able to withdraw it.
I would really appreciate a resolution not the runaround that I have been getting. This makes me feel so sad Nov 1, By Kelecharles. Great Update Dec 1, The new update for the improved login speed with Touch ID is amazing. It is extremely fast now, while there used to be quite a delay before that was a tad bit annoying.
The new UI in the dashboard is awesome. I have a better understanding of each crypto and how it is shifting in the markets. I look forward to other airdrops in the future. This is my go to wallet app, and I plan to order a Blockchain secure ledger USB stick soon to keep my wallet with my offline as well.
I have many other apps for storing crypto: Evercoin, Coinami, Coinbase, but this one takes the cake. Please do something Apr 19, By freedom Oct 2, By Andrew Duerst. This wallet could use a 4 star rating every once in a while, definitely few and far between at the moment. So far I have not experienced any unreasonable fee losses from moving crypto around. However, I have encountered multiple errors as mentioned by others prior to updating the app.
My biggest complaint is that I was not made aware that updating the app would resolve the issue. I realize that developing a good app can be a lot of work, but it is crucial to keep high traffic settings informed. Oct 15, By Larry Colburn. My first two purchases of bitcoin went off without a hitch but then on the third transaction i have been trying for 4 days to move my bitcoin from my trading wallet to my bitcoin wallet and i keep getting the " Oops Something Went Wrong" message. I have tried repeatedly to get help from support but so far im getting no response.
From the look of the other reviews im not the only one that is unable to move bitcoin. This issue needs to be fixed! Ticket Edit; it works better now.
Frustrating Sep 9, By Psalmy. I decided to invest a little in this wallet. Great interest rates at BlockFi and Celsius by the way. Anyway, I saw an offer for interest in Blockchain. I put in some money. Never got a penny of interest.
Tried to swap to another coin. Tried sending to a different wallet. Finally decided to cash out. I discovered they put a 14 day hold on your money before you can cash out. I had 2 transactions so I got my first one. Waiting more days to get the rest. Impossible to find acceptable information online. Definitely appreciate Coinbase much more now. The Blockchain wallet is like a dinosaur. Either needs reworking or to be discontinued. By Chiwaawaaa. There were a few times i had some login issues from using this application.
First time, It said login fail and then it keeping spinning for a long time, then I finally got in and my balance was 0, i was totally freaked out, then i try to click on dashboard back and forth, and finally my account balance was back to normal.
And today, it just happened again. I tried to login and it failed, i kept trying for 10 minutes and it said the said thing. So I decided to login thru the website and I finally got in and my account balance was 0 but the icon is showing that it trying to download the information, but it was keeping doing that for long times so i decided to click on the menu i found a refresh button, so click it, and finally my actual account balance appeared as normal. I wish this app work flawlessly but it is not.
By Rob Hertlein. Pretty dissapointed in this app. Purchased DOGE and the Home screen is stuck on the Welcome message and it is just difficult to find what my current investment is worth.
By ranxdinero. Was enjoying the app because of how many features you can use, but up until now I have been waiting forever for my identity to be verified and I have seen no results. Blockchain please improve your customer service and be mindful to the community of other people who want to use your app to its full potential. We are in a time where the market is always changing and it would be nice if your team put extra effort to get identities verified faster. Thank you more. Sep 4, By Bianco Brown.
The app is not the problem it's the broker handling the Bitcoin. Keeps showing me that the profits are ready to be placed in my cash app only to come up additional charges. Can understand an admin fee but all the others such a withdrawal fee then some type of upgrade fee. I feel she has scammed me 4x the amount I've invested. If any other have had this issue, pls response to this post. This app needs work Jan 3, By atsallgood. Rarible adds messaging feature for users of its NFT platform.
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